Avaya Partner ACS Telephone System

Product Details

Commercial Telephone Systems is a certified Avaya Business partner which is able to provide phone maintenance for this system.

The PARTNER® Advanced Communications Release 7 System’s processor module supports five incoming lines and nine extensions, while PARTNER Basic’s system processor module supports 3 incoming lines and 8 extensions. The maximum system configuration is 19 lines and 44 extensions, or 31 lines and 8 extensions. Either processor module can operate independently or can be used with a 2- or 5- slot carrier and additional expansion modules. Expansion modules can be used to add lines and extensions to the system, or additional capabilities such as voice messaging and fractional T1 support.

PARTNER ACS systems support a wide variety of features including Caller ID (Name and number), Distinctive Ringing, Send All Calls, Speed Dialing, and five-party conferencing, each helping employees to be more efficient and productive.

Cell Phone Connect via the T1 module enables customers to answer calls even if they are out of the office by simultaneously allowing calls to ring at their desk phone and to their cell phone. Enhanced accessibility is also achieved through the Remote Call Forwarding feature, which enables a call to be immediately directed to any external number.

A variety of cost control features provide for better telephone expense management and system performance monitoring. The PARTNER system is easy to install and administer. It is simple to add modules and telephones; and software upgrades can be performed easily by inserting a PCMCIA card into the system.